Shipping Policy

Thank you for choosing Car Tool Hub for your car tools and accessories needs. We aim to provide you with a seamless shopping experience, including reliable and timely shipping. Please review our shipping policy to understand our shipping process:

1. Shipping Destinations

• • We currently offer shipping within the United States. We are unable to ship to international destinations at this time.

2. Processing Time

• • Order Processing: After receiving your order, we will process it within [insert number of business days] business days. During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience and understanding.
  • Order Verification: In certain cases, we may need to verify your order before processing it. This may require additional information or documentation, and it may result in a slight delay in processing your order. We will contact you promptly if any verification is required.

3. Shipping Methods and Delivery Time

• • Shipping Methods: We partner with reputable shipping carriers to ensure reliable and secure delivery of your orders. The available shipping methods will be displayed during the checkout process, and you can choose the one that best suits your needs.
  • Delivery Time: The estimated delivery time depends on the selected shipping method and your location. Please note that delivery times are approximate and may vary due to factors beyond our control, such as weather conditions or carrier delays. Once your order is shipped, you will receive a shipping confirmation email with tracking information to track the progress of your package.

4. Shipping Charges

• • Shipping Costs: Shipping costs are calculated based on the weight, dimensions, and destination of your order. The applicable shipping charges will be displayed during the checkout process before you complete your purchase.
  • Free Shipping: We may offer free shipping promotions from time to time. Please refer to the specific promotion details for eligibility requirements and any applicable terms and conditions.

5. Order Tracking

• • Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to track the progress of your package on the carrier’s website.

6. Shipping Issues

• • Incorrect Address: It is your responsibility to provide accurate and complete shipping information. Please double-check the shipping address before placing your order. If you realize that you have provided an incorrect address, please contact us immediately. We will do our best to update the address if your order has not been shipped yet. However, if the order has already been shipped, we cannot be held responsible for any delays or additional charges incurred due to the incorrect address.
  • Lost or Stolen Packages: Once the carrier confirms the delivery of your package to the provided shipping address, we are not responsible for any lost or stolen packages. If you have concerns about the security of your delivery location, we recommend selecting a shipping address where someone will be available to receive the package or using a secure shipping option.

7. Contact Us

• • If you have any questions or need assistance regarding our shipping policy, please contact us using the following information:
    • Email: [email protected]
    • Phone: (971) 430-8050
    • Address: 230 Washington Ave Ext #101, Albany, NY 12203

We strive to provide excellent customer service and will be happy to assist you with any inquiries related to your shipping needs.